TymeBank Internet Banking Guide
Master TymeBank's digital banking platform. Complete guide to app setup, features, GoalSave savings, security, and getting the most from South Africa's leading digital bank.
7%
GoalSave Interest Rate
24/7
Digital Banking Access
R0
Monthly Account Fees
15 min
Account Opening Time
TymeBank Digital Banking Platforms
TymeBank App
Complete mobile banking solution
Key Capabilities:
- ✓ Account management and balance checks
- ✓ Money transfers and payments
- ✓ Goal-based savings (GoalSave)
- ✓ Virtual card management
- ✓ Transaction history and statements
- ✓ ATM locator and branch finder
Requirements:
- • Android 5.0+ or iOS 11+
- • Valid South African mobile number
- • TymeBank account
Online Banking Portal
Web-based banking platform
Key Capabilities:
- ✓ Full account overview
- ✓ Transaction management
- ✓ Statement downloads
- ✓ Profile and settings management
- ✓ Security settings configuration
- ✓ Payment scheduling
Requirements:
- • Modern web browser
- • Internet connection
- • Login credentials
USSD Banking (*134*499#)
Basic banking via USSD codes
Key Capabilities:
- ✓ Balance inquiries
- ✓ Mini statements
- ✓ Airtime purchases
- ✓ Basic transfers
- ✓ PIN changes
Requirements:
- • Any mobile phone
- • TymeBank account
- • Registered mobile number
WhatsApp Banking
Banking through WhatsApp chat
Key Capabilities:
- ✓ Account balance checks
- ✓ Transaction history
- ✓ Customer support
- ✓ General banking queries
- ✓ Product information
Requirements:
- • WhatsApp account
- • TymeBank account
- • Registered mobile number
Complete Setup Guide
Open TymeBank Account
Get your TymeBank account set up first
Time Required: 10-15 minutes
In-Store (Pick n Pay/Boxer)
- 1 Visit any Pick n Pay or Boxer store
- 2 Find the TymeBank kiosk
- 3 Bring South African ID and proof of address
- 4 Follow on-screen prompts to open account
- 5 Choose your PIN and account preferences
- 6 Receive instant debit card
Online Application
- 1 Visit tymebank.co.za
- 2 Click 'Open Account' button
- 3 Complete online application form
- 4 Upload required documents
- 5 Wait for approval notification
- 6 Collect card from selected Pick n Pay store
Download TymeBank App
Install the official mobile banking app
Time Required: 5 minutes
Android Users
- 1 Open Google Play Store
- 2 Search for 'TymeBank'
- 3 Download official TymeBank app
- 4 Install and open the app
- 5 Grant necessary permissions
iOS Users
- 1 Open Apple App Store
- 2 Search for 'TymeBank'
- 3 Download official TymeBank app
- 4 Install and open the app
- 5 Grant necessary permissions
Activate Digital Banking
Set up your digital banking access
Time Required: 10 minutes
First-Time App Setup
- 1 Open TymeBank app
- 2 Select 'I'm a TymeBank customer'
- 3 Enter your mobile number
- 4 Enter OTP received via SMS
- 5 Create app PIN (6 digits)
- 6 Verify your identity with ID number
- 7 Set up biometric login (optional)
- 8 Complete security verification
Configure Security Settings
Set up security features for safe banking
Time Required: 5 minutes
Security Configuration
- 1 Enable biometric authentication
- 2 Set transaction limits
- 3 Configure payment approvals
- 4 Set up account notifications
- 5 Review privacy settings
- 6 Test login procedures
Pro Tips for TymeBank Users
Savings Maximization
- 💡 Set up automatic GoalSave transfers
- 💡 Take advantage of high interest rates
- 💡 Create multiple savings goals
- 💡 Monitor spending with app analytics
- 💡 Use budgeting features
- 💡 Review and adjust goals regularly
Transaction Efficiency
- 💡 Save frequent beneficiaries
- 💡 Use QR codes for quick payments
- 💡 Set up recurring payments
- 💡 Schedule future transfers
- 💡 Use USSD for basic transactions
- 💡 Keep payment references clear
Frequently Asked Questions
Is TymeBank internet banking safe to use?
Yes, TymeBank uses bank-grade security including 256-bit encryption, multi-factor authentication, and real-time fraud monitoring. The bank is regulated by the South African Reserve Bank and follows strict security protocols.
What if I lose my phone with the TymeBank app?
Immediately contact TymeBank customer support to block access to your account. You can also log into online banking from another device to change your security settings. The app requires biometric or PIN access, providing additional protection.
Can I use TymeBank internet banking internationally?
Yes, you can access the app and online banking internationally with internet connection. However, inform TymeBank of travel plans and enable international card usage in the app if you plan to use your card abroad.
Are there fees for using TymeBank digital banking services?
Most digital banking services are free, including app usage, balance checks, and transfers between TymeBank accounts. Some services like EFTs to other banks and international transfers may have fees.
How do I get help if I have problems with internet banking?
TymeBank offers 24/7 customer support through the app chat, WhatsApp (087 078 9629), phone (0860 999 119), or email (hello@tymebank.co.za). The app also has a comprehensive help section.
Can I open a TymeBank account online?
Yes, you can start the application online at tymebank.co.za, but you'll need to visit a Pick n Pay or Boxer store to complete the process and collect your debit card. The entire process takes about 15 minutes.
What should I do if my transaction is stuck or failed?
Check your transaction history in the app first. If the transaction is pending, wait 24 hours as it may still process. For failed transactions, verify recipient details and retry. Contact support if issues persist beyond 24 hours.
How do I set up GoalSave and what interest do I earn?
In the app, tap 'GoalSave', create a new goal, set your target amount and timeline. TymeBank offers competitive rates up to 7% annually, calculated daily and paid monthly. Interest rates may vary based on market conditions.
Ready to Start Digital Banking with TymeBank?
Experience South Africa's leading digital bank with zero monthly fees, high-interest savings, and award-winning customer service. Open your account today in just 15 minutes.